Shipping Policy

We ship through US Postal Service (USPS). Please allow 1-2 business days for your order to process. Orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday will be processed on the following business day. We reserve the right to use other shipping methods depending on the location and certain specific situations.

We cannot ship to India at this time.


 

Shipping Rates:

  • USPS First Class Shipping Charges: Arrives 4-6 Business Days
    $1.00 to $29.00 = $5.00
    over $29.00 and up = FREE
  • USPS Priority Shipping Charges: Arrives 2-3 Business Days
    $1.00 to $60.00 = $7.95
    $60.01 to $75.00 = $8.95
    $75.01 and up = $10.95
  • Canada First Class Shipping Charges: Arrives 8-12 Business Days
    $1.00 to $50.00 = $9.95
    $50.01 to $100.00 = $10.95
    $100.01 and up = $14.95
  • International First Class Shipping Charges: Arrives 10-16 Business Days
    $1.00 to $60.00 = $15.75
    $60.01 to $100.00 = $16.75
    $100.01 to $150.00 = $18.95
    $150.01 to $200.00 = $21.95
    Over $200.00 = $24.95

 


Damages & Return/Exchange Policy

All of our products are 100% satisfaction guaranteed. If for any reason you do not want to keep the item, if it is the wrong color or damages have occurred in shipping, returns or exchanges need to be returned within 14 days after receiving the merchandise. We will replace the item once we receive it.

To return or exchange merchandise:

  1. Pack the item to be returned, in the original packaging if possible.
  2. Please include a note as to if item(s) are being returned for a refund or an exchange for a different color.
  3. Ship your package pre-paid and insured via mail.

Please ship the item(s) to:

Judith August Cosmetics
Attn: Returns/Exchanges Dept.
P.O. Box 34868
Las Vegas, NV 89133

Should you have any questions concerning a return, please email us at [email protected] or call us at 1-800-528-4878.

Please note: Only items purchased on www.judithaugustcosmetics.com may be accepted for a return or exchange.

We will not refund or exchange any items purchased at a store location. Only items purchased are refunded. Shipping and handling costs will not be refunded.

Kits must be returned complete with all items included. We can not accept partial returns or exchanges. If partial kits are returned, no credit will be given and the product received will not be returned.